Shipping policy
Delivery Lead Time
All of our orders are shipped as quickly as possible. Each week, orders are typically shipped by our fulfillment staff from Monday through Friday. The delivery window is three to five business days after the item has been dispatched. However, there are times when the delivery schedule is slightly stretched because of things like holidays, etc.
Shipping During Sale/Promotion Events:
Due to the high volume of orders we receive during our sales and promotions, it may take an additional 4-5 days before an item is shipped. We strive to fulfill every purchase as quickly as possible, but a high volume of orders can cause a delay because they need to be prepared and shipped.
We value each client's patience as we constantly strive to deliver your order as quickly as feasible. We urge you to select the most suitable shipping method based on the time when you need to have the merchandise. If you need our help, please email tintedtealny@gmail.com with the order number. We will do our best to assist you with your need.